RETURNS AND REFUNDS

1. Returning a purchase

Items can be returned within 14 days from the delivery of your order. Please note that the shipping cost of the Returns is at your expense. Please be careful when choosing the model, color and size of the BEGGANI® product. Read more information on Terms and Condition of Sale.

To request a refund, please contact our Customer Service Department at support@beggani.com.

After filling in the form, please follow these easy steps for returning the purchase to our warehouse:

Prepare the items you wish to return in the original order box. Kindly ensure the products have all their packaging and accessories, that the security tag and seal are intact and that the return box is safely sealed.
Attach the Return Label you received with your parcel to the outside of the box
The courier will pick up the parcel on the date you selected.
You will not be charged for shipping costs. These will only be at your expense if you decide to ship the return with a different shipping company and we will not be able to accept liability for lost or damaged returns.
Before requesting a return please make sure the products comply with our return conditions.

2. RETURN CONDITIONS

Before requesting a return please make sure the products comply with the following conditions, in accordance with our Terms of Sale:

The products must be in their unused original condition, with all tags and the security seal still attached and any special packaging and accessories included - incomplete, damaged, worn or altered items cannot be accepted.
The return must be requested within 14 days from delivery of the order.
The parcel must be handed to the courier within 14 days from return authorisation.
The parcel can only be returned from the original shipping Country/Region.
The products were purchased online on beggani.com and not in BEGGANI® stores.

Please note that the shipping cost of the Returns is at your expense. Please be careful when choosing the model, color and size of the BEGGANI® product.

3. REFUND TIMING

Once we verify the integrity of the items we will accept the return and process the refund. Verifying the items is expected to take 3 to 5 business days.

The refund will be issued as soon as possible after the return has been accepted, directly to the card or PayPal account used for the original purchase, and in the same currency.

You should see the credit approximately wihin one week from our refund confirmation email. Exact timing will depend on banking procedures.

You can request your return within 14 days from delivery of the order.

Please note that the shipping cost of the Returns is at your expense. Please be careful when choosing the model, color and size of the BEGGANI® product.
If you have any questions or require assistance with your return, don't hesitate to contact our Customer Service Department at support@beggani.com.